Orders with multiple products may ship separately. Processing times for all orders are 1 - 2 business days. In peak periods, please allow up to 5 business days for an order to be processed.

7 - 14 business days after an order is processed and shipped.

We've included an instruction manual with your unit. You can also check out our user guide page.

We recommend once in the morning and once a night. The silicone bristles are soft enough to not over-exfoliate your skin however, it's important to find a rhythm and pressure that works for you.

If you already use a face wash, just apply it to FLEX™ and watch its effectiveness skyrocket. If you don't have a face wash, we sell the WAR™ Activated Charcoal Face Wash.

Moisturizing your skin is crucial to getting rid of acne and healing dark marks.

If you already use a face moisturizer, just apply it to your face after cleansing with FLEX™.

If you don't have a face moisturizer, we sell the PRIME™ Vitamin Rich Face Quench.

As soon as the first use. If you've never exfoliated or vitalized your skin before, prepare to be amazed. In general, everyone's skin and situation are different. As a rule of thumb, use FLEX™ consistently for 3 months to see significant results.